Customer Care

Privacy Policy

What personal information PANDÉ collects, why, and how it is protected.

What we collect

Your name, email address, phone number and delivery address when you place an order or make an enquiry, and your email address if you subscribe to our letter.

Why we collect it

To fulfil orders, respond to enquiries, and — only with your consent — to send occasional letters about new work.

Payments

Card details are never collected or stored by PANDÉ. Payments will be handled entirely by our payment provider once checkout is live.

Sharing

Information is shared only with the couriers and service providers required to complete your order. We never sell personal data.

Your rights

Write to us at any time to access, correct or delete the information we hold about you, or to unsubscribe from our letters.