Customer Care

Terms of Service

The terms under which PANDÉ sells its handmade candles and objects.

Products

Every piece is handmade in small batches. Photographs are representative; slight variation in form, colour and finish is part of the work.

Pricing

All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise at checkout.

Orders

An order is confirmed only once payment is received and we have emailed your confirmation. We may decline or cancel an order and refund it in full where stock or delivery is not possible.

Safety

Candles must be burned on a heat-resistant surface, away from draughts and flammable material, and never left unattended or within reach of children and pets.

Intellectual property

All imagery, text and product design on this site belongs to PANDÉ and may not be reproduced without written permission.